One WhatsApp number. Your whole team answering.

Built for teams that talk to customers

Everything you need to share the work:

• Assign chats to a person or a team, or let round-robin routing share them automatically
• Roles for owners, admins and agents; agents see their own chats, their teams' and unassigned ones
• Internal notes that customers never see
• A full history of who replied, assigned or resolved each conversation
• Live updates: new messages appear instantly, with a link to every chat

Know how your team is doing

Team reports show chats handled, replies, resolutions and first-response time per agent, so you can see who needs help and when you need more people.

Let a chatbot take the first reply

A no-code chatbot flow can greet customers, ask what they need with reply buttons and hand the conversation to the right team, so agents start with context.

Frequently asked questions

Can multiple people use one WhatsApp number?

Yes. With the WhatsApp Business API and Womnibot, your whole team answers from one number in a shared inbox, each with their own login.

How are chats assigned?

Manually, or automatically: each number can route new chats to a team, and teams share them round-robin between members.

Can agents only see their own chats?

Agents see chats assigned to them, their teams' chats and unassigned ones. Owners and admins see everything.